Customer policy
Shipping Policy
Last updated: August 7, 2026
Service area
Our primary delivery market is the Philippines. Availability for other destinations is reviewed before an order is accepted.
Timing and charges
Shipping fees and the current delivery estimate are shown at checkout or confirmed in order communication. Estimates begin after payment and order verification and are not guaranteed delivery dates.
International transit
Cross-border delivery may be affected by customs review, flight availability, weather, and local delivery operations. Customers are responsible for accurate address and contact information.
Receiving your order
Please inspect the outer package and item promptly. Contact us if there is visible transit damage or a material difference from the confirmed order.